For our patients
Cancellation policy
Once you have booked an appointment with us, we have reserved time in our schedule exclusively for you. A little notice goes a long way — it lets us care for another patient on our waiting list when plans change.
Notice window
48 hours notice
We kindly request that you provide at least 48 hours notice if you need to cancel or reschedule your appointment. Please understand that when you cancel outside of this window, we miss the opportunity to schedule patients on our waiting list.
Late cancellations & no-shows
Within 48 hours
A cancelled appointment or no-show within 48 hours of the scheduled appointment time will result in a $75 fee.
How to reach us
Cancel or reschedule
To cancel or reschedule, call/text us or reply to your appointment confirmation email.
Questions?
We're here to help
If you have any questions about our policy or need to make a change to your appointment, please reach out.